Shipping, Returns and Refund Policy
We know you are excited about your purchase; that's why we make every effort to process your orders quickly. If you have any questions, please feel free to contact us directly.
US Domestic Shipping
We have two shipping services available to our US buyers. Below you can find their corresponding costs and transit times.
- Economy (USPS Ground Advantage with Tracking): 3 to 10 business days. Free.
- Priority (USPS Priority Shipping): 2 to 3 business days. $30.
Currently we only ship to Canada. International orders may be subject to import taxes, customs duties, and/or fees imposed by the destination country. The buyer is responsible for any fees/taxes/duty that may accrue on the merchandise. We charge a flat rate of $9.99 for all international orders. Transit time can vary from 7 to 20 days.
Normally, all orders will be shipped within 5 business days (or less!). You might experience some delays during Christmas shopping season, so be sure you make your purchase in advance!
We are confident that you will love our products, but we understand that returns happen. Your satisfaction is our biggest concern so we do offer FREE return for all US orders! If you wish to return your purchase, please contact us to start the return process.
For all returns:
- Please note that we will offer refunds for products but not the priority shipping service, so if your original order includes a priority shipping service, your total refund would be the purchased amount minus the $30 shipping service.
- Contact us within 30 days of your purchase date
- Returns received after the 30-day return period are accepted at our discretion. Late returns that are accepted will be subject to a partial refund.
- Items must be returned in their original packaging.
- Items must be in brand-new, unused condition.
- You will receive a pre-paid USPS return shipping label from us. You can drop the package off at any USPS location.
- All returns will be refunded to your original form of payment.
- Mail-in returns will be refunded back to the original form of payment within 3-5 business days after we receive your return. Please allow 7-10 business days for your return to reach us.
Still have questions? Contact us and we are happy to help!